Welcome to Sterling Fox!

Customer Service

Our packages are either shipped via Federal Express or the US Post Office. We offer several different types of shipping.

Standard shipping in Continental US

  • Fedex - Standard Fedex shipping rates based in time, weight and distance plus handling fee.
  • USPS - Standard USPS shipping rates based in time, weight and distance plus handling fee.

Returns

All products are guaranteed against defects in materials and workmanship for 90 days from shipment. If you need to return a product, please send an e-mail to sales@sterlingfoxcustomgifts.com

Since all items are custom made to your specification, we will remake another item (same style, same image) at no additional cost if there is a problem with the original item.